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13 holy brook walk, Reading RG1 2AQ, UK – 0843 221 0302
For its size this hmv has a really good selection of movies and music, on both CD and vinyl. The staff is knowledgeable and helpful. Always a great experience when visiting Reading.
Lets just say a second home for a anime freek like me but also has other great stuff
130-131 Friar St, Reading RG1 1HX, UK – 0330 123 5986
Good variety of stock but my issue is the waiting times. I believe they have had the same computer software since the early 2000's. The system for trading and buying has always been long and slow but although the staff at this store are friendly, they're far to laid back so the waiting times are ridiculous. There were 5 people behind the desk, 2 of which were serving. I was the only person in the queue and yet I was waiting for at least 20mins to buy one item. I reckon any slower and they'd be late for their own funeral!
Although customer service isn't necessarily the focus of CEX a little wouldn't go amiss. There could be eight members of staff in the shop, often behind the till, and only two will be serving customers (one buying, one selling). I've rarely been in the queue for under 30 minutes. Another point is pricing. For a shop where the premise is selling used goods they regularly charge more for games/accessories than other shops do for brand new items. A used Xbox One controller will cost the same as a brand new one in Game. The price of newly released DVDs offers no incentive to buy them from CEX rather than HMV or a leading supermarket. On a positive note, staff are most often friendly, provide good advice and opinions on the products. The staff who do serve the customers try there hardest to do what they can under the circumstances. There's usually a good selection of products and I particularly enjoy rummaging through the CDs.
9 Duke St, Reading RG1 4SA, UK
A wonderful place,truly worth a visit. A couple of warnings however. Firstly, the opening hours are not fixed. It is rather like one of those magical islands that emerge and disappear at irregular intervals. I suggest you ring in advance. Secondly, though most of its inhabitants are reasonably normal you are likely to come across those particular sort of middle-aged men who believe that washing is an affectation. Given this you should allow plenty of time for your visit as a tactical retreat may sometimes be necessary, particularly in the summer. It is also an excellent place to hear conspiracy theories. I still remember with affection the time I heard a complete exposition of the role of the Kennedys in the death of Monroe followed by a vigorous discussion on how many times Dr. Who could regenerate. Thoroughly recommended,not just for the music but also for the unique ambience.
An awesome store. Make you don't walk past!
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